[et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Kontakt & Hilfe” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Here you will find the most important help areas and contact options. For specific product and quotation inquiries, please use the relevant product page so that your inquiry can be sent directly with the appropriate product data.[\/et_pb_text][et_pb_text admin_label=”Buttons” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
View frequently asked questions<\/a> Make a request<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” background_color=”gcid-d0398d46-e393-49ee-98d3-8745ff7c4bbf” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|4px|4px|4px|4px” global_colors_info=”{%22gcid-d0398d46-e393-49ee-98d3-8745ff7c4bbf%22:%91%22background_color%22%93}”]<\/p>\n Would you like to request a quote?<\/strong><\/p>\n Please submit quote requests directly on the respective product page. This ensures that the product, version, options, and quantities are entered correctly. <\/p>\n <\/p>\n View products<\/a><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”faq” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”||20px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n You may already find the right answer here. For general queries, you can then contact us using the form.[\/et_pb_text][et_pb_accordion admin_label=”Akkordeon” _builder_version=”4.27.5″ _module_preset=”default” custom_css_free_form=”.et_pb_accordion .et_pb_accordion_item {|| margin-bottom: 20px !important;||}” global_colors_info=”{}”][et_pb_accordion_item title=”How do I get a quote for a product?” open=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]Please open the product you want and use the \u201cRequest a Quote\u201d feature there. This will automatically populate the product, version, options, and quantities.[\/et_pb_accordion_item][et_pb_accordion_item title=”Why can't I start the quote request directly via the contact page?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]Requests for quotes are structured around specific products. Without first selecting a product, important information regarding the desired version, quantity, and configuration is missing.[\/et_pb_accordion_item][et_pb_accordion_item title=”I have a query about an order. What should I specify? ” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]If possible, please state your order number, offer number or the e-mail address you used to place the order or make the enquiry. This will enable us to allocate your query more quickly.[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I find information on shipping and delivery?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]Information on shipping, delivery and availability can be found in the store, depending on the product, or you will receive it as part of your inquiry. If you have any specific queries, you can contact us using the form.[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I also ask general questions?” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, you can use the contact form on this page for general questions about the store, existing orders or the use of our website.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”request” _builder_version=”4.27.5″ _module_preset=”default” custom_margin=”0px||50px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Kontakt & Hilfe” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Does your question not fit any of the above help areas? Then please send us a general message. If you have any queries about orders or inquiries, please quote your order or inquiry number if possible.[\/et_pb_text][et_pb_contact_form _builder_version=”4.27.5″ _module_preset=”default” _unique_id=”4d2ea55a-9e60-43ef-9471-ff9bd93b4eeb” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”E-mail address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Betreff” field_title=”Subject” field_type=”select” select_options=”%91{%22value%22:%22General question%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%22Query about order%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Query about request%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%22Technical problem in the store%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22Miscellaneous%22,%22checked%22:0,%22dragID%22:3}%93″ fullwidth_field=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Bestell-_oder_Anfragenummer” field_title=”Order or inquiry number” required_mark=”off” fullwidth_field=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Contact & Help Do you have a general question, need support with an order or are you looking for the right contact person? Here you will find the most important help areas and contact options. For specific product and quotation inquiries, please use the relevant product page so that your inquiry can be sent directly […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"content_context":[71],"page_role":[],"class_list":["post-4284","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"Frequently asked questions<\/h2>\n
General request<\/h1>\n
Address:<\/h2>\n
Blue Level GmbH
S\u00e4ntisstrasse 17
CH-8280 Kreuzlingen
Schweiz<\/address>
\nBlue Level GmbH
\nc\/o Swisslogistik
\nMax-Stromeyer-Str. 170
\n78467 Konstanz
\nGermany
\n
E-Mail: info@bluelevel.ch<\/a>
\n
+41 71 672 45 07<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"